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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Stacey Curtin

March 27, 2024

5  out of  5 rating by Stacey Curtin
"Nikki has been our State Farm Agent for several years and we have always had a positive experience with her and her team. They are very knowledgeable and timely in their responses to our questions. Nikki and her team are always prepared to go the extra mile and we feel we are in capable hands when it comes to our insurance coverage."
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Audrey Wintory

January 24, 2024

5  out of  5 rating by Audrey Wintory
"I have worked with Nikki for many, many years and she's seen me through several types of insurance (car, rental, homeowner...) and answered countless questions. She's always so quick to reply, helpful and just super kind to work with. I'm really grateful and happy to give her my business."
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Joe Gohn

January 15, 2024

3  out of  5 rating by Joe Gohn
"Nikki reached out today after the lengthy ordeal below and was very pleasant to work with. She explained more about how the policy works and what I should be understanding regarding my use of the vehicle and how it impacts my coverage. The 1-star rating reflects the initial experience with this office, not the latest work done by Nikki and will updated accordingly once I'm sure everything has been sorted out. Everything below was written prior to 1/2/24 and reflected my opinions at the time of writing. I started a new policy with Ryan's help in September and was quoted $63/month for insurance on an old project car. I was billed correctly for the first two months of the policy, but after that, I have been getting charged $260-$270 each month now. I have called Nikki's office 3 separate times before today, the first being over a month ago when the first overcharge was made. Nikki promised a call back on one call and Ryan promised a call back on another. When I called again today after still hearing nothing from either of them, he said he was "just taking a look at it this morning" after a month of leaving it sit (what luck). Not sure what he was looking at before I called, because it took less than 4 minutes of typing away in silence for him to have to admit he couldn't see what I was being billed for and needed to contact underwriting to find out anything about it. EDIT: Ryan did call me back at the end of the day after leaving this review and explained that the difference in price was because of some mistakes in how I filled out some paperwork from some miscommunication during the policy setup, but has now resolved the issue. I'm happy to now be paying the agreed price going forward for my policy. I still do not recommend this office. After I'd thanked Ryan for fixing the issue, he replied with "...and that review you left?" followed by a long pause waiting for me to say I'd take it down. After hearing that, it is blatantly obvious that this issue was only a priority because their rating was negatively affected. EDIT 2: I received another email from Ryan telling me that I've slandered the office and that issue is not resolved and will require another phone call on Tuesday. So that's fun. I just wanted to pay $63 for insurance like we agreed, that's it. The headaches just don't stop."
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Susan Fitch

December 28, 2023

5  out of  5 rating by Susan Fitch
"Nikki and her office have always been so wonderful and easy to work with. Not to mention, they keep me on track when I forget to pay on my policy. I have been with them for around 15 years and I have never had a problem with getting questions answered or filing a claim."
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Dan Garcia

December 28, 2023

5  out of  5 rating by Dan Garcia
"Very helpful and friendly!!"
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December 28, 2023

5  out of  5 rating by K T
"We have used Nikki as our agent for 20 years. Nikki and her staff are incredibly dedicated to their clients, and they are always kind, professional and helpful! Nikki answers any and all questions and is very knowledgeable! 5 stars for sure!"
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Shawn Susser

December 27, 2023

5  out of  5 rating by Shawn Susser
"I have been a customer of Nikki Dyer for 15 years now. Nikki and Melissa are fantastic, thorough, patient and caring. Without reservation, I would recommend this office if you are looking for an agent in Highlands Ranch."
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Michael Zegarski

October 3, 2023

5  out of  5 rating by Michael Zegarski
"Nikki is unbelievably responsive and knowledgeable! She is great to work with on any insurance need."
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Donna Jantz

August 21, 2023

5  out of  5 rating by Donna Jantz
"I just want to say how great Ryan is. He is a keeper. Colo Motor Vehicle lost all of my registration papers for my can and license plate. Before I finished asking for a copy of the insurance he had already emailed it to me. Over the years, Ryan has been on top of his expertise, professional finesse, friendly, and a joy to work with. Thank you, Ryan, Donna"
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Jake Turner

August 8, 2023

5  out of  5 rating by Jake Turner
"Switching insurance isn’t something I take lightly, however, after my long time agent retired, I was not getting the same kind of response or rapport from the agency that took over, so I started my search. I could not be happier with the support, responsiveness and genuine concern and connection I have gotten from Ryan, Melissa and the entire team working with Nikki. Not only did I recognize great savings, but feel like I am better educated and looked after."
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John Clausen

June 5, 2023

5  out of  5 rating by John Clausen
"Great people to work with"
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Kevin Devaney

June 2, 2023

5  out of  5 rating by Kevin Devaney
"We have had Nikki Dyer as our agent for years. Her staff, epecially Melissa Compton, go out of their way to take care of our needs. We have car, home, business and an umbrella policy with them and completely satisfied with the service we receive."
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Patrica Johnson

May 24, 2023

1  out of  5 rating by Patrica Johnson
"Horrible support and left with no fair payment. We are $3000 plus out of pocket with no help to be paid All they say is that they can’t pay our car repair bills. Amazing. We have used State Farm for over 30 years. Now I’m not sure why."
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Mark Steigerwald

May 20, 2023

5  out of  5 rating by Mark Steigerwald
"Nikki is Awesome and everyone in her office are super friendly and professional!"
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Michael Peters

March 2, 2023

5  out of  5 rating by Michael Peters
"I ran into an instance (pun intended) where I was needing a windshield replaced, after already having one replaced weeks prior. I had called to check my coverages and see if my rates would go up. Ryan answered my call, and, went above and beyond from there. He inquired to the shop manager on my behalf, and then collaborated further with them to a resolve, making sure my needs were met promptly, and with minimal cost. Simply put, excellent customer service and communication! Would highly recommend this office without reservation."
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Craig Horvath

January 17, 2023

5  out of  5 rating by Craig Horvath
"Nikki and her office have been great about quickly getting back to me with any questions I have concerning my policies. Nothing but positive experiences when I contact anyone in her office."
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Brad Harper

November 9, 2022

4  out of  5 rating by Brad Harper
"Nikki's staff (Melissa in particular) has been very helpful in updating my insurance for a pending auto purchase."
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Jim Peros

September 12, 2022

5  out of  5 rating by Jim Peros
"It's early on in my relationship with this agency however to this point they have gone above and beyond the call of duty. Service seems to be a priority for them and I have been pleased with the service I have received."
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Alice Chao

September 10, 2022

5  out of  5 rating by Alice Chao
"Ryan of Nikki's office has been helping us to get insurance coverage on our newly acquired rental property. Ryan is great and very easy to work with. He spent time to help us understand all options."
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Ezra Kelderman

July 20, 2022

5  out of  5 rating by Ezra Kelderman
"Great and responsive service!"
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luis gamboa

July 5, 2022

5  out of  5 rating by luis gamboa
"They help me a lot good price and I recommend to anyone thanks for the help"
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Andrew Small

June 3, 2022

5  out of  5 rating by Andrew Small
"Moved into Colorado in 2016. Found Nikki Dyer and her State Farm team. Have been exceptionally happy with their service and support. I highly recommend them."
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Mike Culp

April 21, 2022

5  out of  5 rating by Mike Culp
"Fantastic, attentive service from both Nikki and her staff!"
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RM Rudolph

April 1, 2022

5  out of  5 rating by RM Rudolph
"I highly recommend this agency. The staff is always helpful, knowledgable and they take the time to “translate” the world of insurance for me."
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Flor Rodriguez

September 2, 2021

5  out of  5 rating by Flor Rodriguez
"I have worked with this agency a couple times in the past to obtain information for the type of job I have. Today, blew my mind. I was having a bad day and I needed to obtain additional information for a policy. I was worried that maybe the agency wouldn’t be able to help me with what I needed. I called and spoke to Emily. She went out of her way to help me find the customers agent information. It wasn’t even her customer and she still helped! When we couldn’t find the information, she checked in with a coworker to find alternative options and in the end she was able to give me what I needed! I’m so happy with their service, if I lived in the area, I would totally go her to obtain any of my insurances! Thanks Emily, you rock!"