State Farm® Insurance Agent Nikki Dyer

"I just want to say how great Ryan is. He is a keeper. Colo Motor Vehicle lost all of my registration papers for my can and license plate. Before I finished asking for a copy of the insurance he had already emailed it to me. Over the years, Ryan has been on top of his expertise, professional finesse, friendly, and a joy to work with. Thank you, Ryan, Donna"

"Switching insurance isn’t something I take lightly, however, after my long time agent retired, I was not getting the same kind of response or rapport from the agency that took over, so I started my search. I could not be happier with the support, responsiveness and genuine concern and connection I have gotten from Ryan, Melissa and the entire team working with Nikki. Not only did I recognize great savings, but feel like I am better educated and looked after."

"I ran into an instance (pun intended) where I was needing a windshield replaced, after already having one replaced weeks prior. I had called to check my coverages and see if my rates would go up. Ryan answered my call, and, went above and beyond from there. He inquired to the shop manager on my behalf, and then collaborated further with them to a resolve, making sure my needs were met promptly, and with minimal cost. Simply put, excellent customer service and communication! Would highly recommend this office without reservation."

"I have worked with this agency a couple times in the past to obtain information for the type of job I have. Today, blew my mind. I was having a bad day and I needed to obtain additional information for a policy. I was worried that maybe the agency wouldn’t be able to help me with what I needed. I called and spoke to Emily. She went out of her way to help me find the customers agent information. It wasn’t even her customer and she still helped! When we couldn’t find the information, she checked in with a coworker to find alternative options and in the end she was able to give me what I needed! I’m so happy with their service, if I lived in the area, I would totally go her to obtain any of my insurances! Thanks Emily, you rock!"

"Didn't have any issues with them for 10 years, always received excellent service until today. I called to add service to find out my policy had lapsed for a few months. Instead of helping to fix the issue, the service approach was to ask me why I didn't notice a payment that was automatically recurring for a decade, about the two emails in my promotions folder (that to be fair, I did receive, but I don't open promotions and the titles didn't indicate lapse, so didn't get opened), and the letters their national office sent that neither myself nor my wife received. It's unfortunate that one bad experience can mar a 10 year relationship, but when your only requirement for service is that the service continue to exist, blame and implications about my budgeting isn't the response I am looking for from a customer service professional. *Edit - removing another star as they never bothered to respond to the email. 10 years without issue, and our concern is met with open disdain from those we spoke to directly. If you are going with State Farm for customer service, look elsewhere."